Global Information Grid (GIG) Service Management-Operations (GSM-O), a Defense and Intelligence Group of Leidos has an opening for a Multi-Functional Information Systems Analyst at Scott AFB, IL.
Our customer is the Defense Information Systems Agency (DISA) located at Scott AFB, IL and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. The core telecommunications capabilities supported by GSM-O enables the Warfighter to meet operational needs by providing world-wide telecommunications, supporting natural disaster relief, and conducting humanitarian assistance in peace time crises, regional conflicts, and at the same time executing on-going strategic deterrence activities. This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Transport, IP, and / or Unified Capabilities (UC) NOC. We work in a performance-based environment where our performance is based on pre-determined Service Level Agreement's (SLA's) or Acceptable Levels of Performance (ALP's).
. Conduct network and telecommunications system incident investigation.
. Identify and document network errors and solutions.
. Analyze network and telecommunications alarms and identify potential issues.
. Configure, test, install, troubleshoot, and maintain network devices such as firewalls, cryptographic devices, and routers to optimize performance and ensure the desired security posture is attained and maintained.
. Configure, test, install, troubleshoot, and maintain network devices, phone systems, including phone units, voicemail, switches, infrastructure, call manager systems, Video Teleconference (VTC) systems video recording/viewing/distribution systems, and related telecommunications trunk circuits.
. Configure, test, install, troubleshoot, and maintain network devices including MSPP, Promina, ATM, and Optical.
•Bachelor's degree in a relevant technical discipline with 4 years of overall related experience. 4+ years of additional related years of experience is accepted in lieu of a degree.
•Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE, CISSP or equivalent) prior to start date.
•Able to work in a shift work environment as we are a 24/7 operation.
•Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management
•Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching.
•General understanding of network topologies, both transport and IP.
•Currently possess an active Secret security clearance.
External Referral Eligible