The Department of Homeland Security (DHS) has a continuing requirement for Secure Enterprise Network Systems, Services, Support (SENS3) for the continued operations and maintenance and evolution of the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN). This requirement was previously called Enterprise Networked Services Support (ENSS). Supporting the SENS3 management team, the candidates will provide support to the Senior Leadership Travel Kits supporting voice, video, and data connectivity while on travel to include the following: - Acquire and configure mobile voice, data, and video systems while maintaining configuration management throughout their systems engineering life cycle; - Provide on-call 24 x 7 x 365 Service Desk support to respond and resolve all voice, data, and video related issues in direct support for the Senior Leadership; - Provide technical expertise to resolve network and other operational events and trouble tickets associated with secure mobile voice, data, and video services; - Provide remote operations and management as well as on-site maintenance as required for operational support for secure mobile voice, data, and video services; - Perform technical refreshment of secure mobile voice, data, and video systems according to IT and telecommunications standards; - Review SOPs and concepts of operations (CONOPs) relating to the Executive Telecommunication Services office, identify gaps, and update SOPs; - Maintain a secure Remote Access point for seamless transition from DC1 and DC2; - Develop documentation required to update authorizations to operate (ATOs) when equipment is added or changed; - Maintain all warranties and vendor support contracts for secure mobile voice, data, and video equipment acquired through the contract.
- 5+ years experience in the field of Information Technology; - Experience providing Premier Deskside support to VIP customers; - Experience with provisioning, operating, and maintaining travel kits to include COMSEC configuration; - Experience provid - DHS experience - a+ - CompTIA Security+ - Microsoft certification Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 5 years of professional experience; or 3 years of professional experience with a related Masters degree. Considered career, or journey, level.
Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems Global Solutions business (IS GS). For more information, visit www.Leidos.com. The company's diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos is an Equal Opportunity Employer.
JBLeidos ICBJMETA ICGP400