The Department of Homeland Security (DHS) has a continuing requirement for Secure Enterprise Network Systems, Services, amp; Support (SENS3) for the continued operations and maintenance and evolution of the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN). This requirement was previously called Enterprise Networked Services Support (ENSS).
Supporting the SENS3 management team, the candidates will SENS3 desktop environments to ensure Service Level Agreements are met, including: - Provisioning desktop hardware devices to users upon approved Government requests; - Replacing desktop hardware devices based on preplanned technology refreshment lifecycles identified in the TRP; - Planning major updates to desktop operating systems and general-purpose desktop applications for inclusion in desktop and laptop images; - Preparing, testing, and deploying vendor functionality updates to desktop operating systems and general-purpose desktop applications; - Preparing, testing, and deploying vendor security updates to desktop operating systems and general-purpose desktop applications; - Patching, configuring, updating, and maintaining software in the desktop images, including, but not limited to: (a) Operating system; (b) Office automation and productivity software; (c) Other general-purpose desktop applications; - Configuring and maintaining images and configurations on laptop devices in Travel Kits to the same standards as general-purpose desktop images.
Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 9 years of professional experience; or 7 years of professional experience with a related Masters degree. Considered an emerging authority.