Service Operations Manager (644763)

  • 02/19/2018

Job Description

JOB DESCRIPTION: Responsible for directing, the service operations activities of all aspects of the Ratchet Program Statement of Objectives/Statement of Work to ensure successful completion within the quality control parameters. The Ratchet program is the Enterprise IT- Operations and Maintenance (O amp;M) portion of the Transformers Campaign. The Ratchet IDIQ set of Task Orders provides the NRO with the ability to acquire hardware and software O amp;M services and sustainment engineering of orphaned systems for legacy mission and mission support systems. The size of the program could reach revenues in excess of $75M per year, and spans both CONUS and OCONUS. This position is located in Chantilly VA, remotely managing the service operations portions of the program.
Education/Certification: Required: Bachelor’s Degree in Business or a related technical field (Science, Technology, Engineering, and Mathematics (STEM)). ITIL Service Operations Certification Required Experience: Shall have at least 5 years recent (within the past 3 years) relevant experience (similar size, scope, and complexity to include subcontracts management) within the NRO or mission partner
Leidos Overview:
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems Global Solutions business (IS GS). For more information, visit The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an Equal Opportunity Employer. JBLeidos ICJBMeta