**Position requires an ACTIVE "Top Secret" Security Clearance**
The Department of Homeland Security (DHS) has a continuing requirement for Secure Enterprise Network Systems, Services, amp; Support (SENS3) for the continued operations and maintenance and evolution of the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN). This requirement was previously called Enterprise Networked Services Support (ENSS).
Duties and Responsibilities:
-Supporting the SENS3 management team, the candidates will SENS3 desktop environments to ensure Service Level Agreements are met, including:
-Provisioning desktop hardware devices to users upon approved Government requests.
-Replacing desktop hardware devices based on preplanned technology refreshment lifecycles identified in the TRP.
-Planning major updates to desktop operating systems and general-purpose desktop applications for inclusion in desktop and laptop images.
-Preparing, testing, and deploying vendor functionality updates to desktop operating systems and general-purpose desktop applications.
-Preparing, testing, and deploying vendor security updates to desktop operating systems and general-purpose desktop applications.
-Patching, configuring, updating, and maintaining software in the desktop images, including, but not limited to: (a) Operating system; (b) Office automation and productivity software; (c) Other general-purpose desktop applications.
-Configuring and maintaining images and configurations on laptop devices in Travel Kits to the same standards as general-purpose desktop images.
-Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 2 years of professional experience; or no experience required with a related Masters degree.
-3+ years of experience performing operating system configuration and deployment, application management, and/or desktop management using replication technologies.
-Experience in applying vendor/OEM patches and fixes using standard tools such as MS SCC.
-MCSA or MCITP certification.
-Knowledge/experience ITSM tools.
-Experience in Agile development teams.