A current TS/SCI security clearance is required. Those applying without an active Top Secret/SCI clearance will not be considered. The selected candidate will establish and implement scanning and remediation procedures to ensure all end-user workstations are updated and compliant. Establish and use schedules and processes to maintain a high scan-patch-scan battle rhythm. Install, relocate, upgrade, change, and modify user equipment to ensure maximum availability and utilization of IT assets (e.g., phone systems, computer workstations, printers, and other associated peripherals). Install accredited software applications as directed and provide support either remotely or onsite, depending on requirements. Provide specific support to VIPs to accommodate their demanding schedules, workload, and status. Manage, support, and troubleshoot both fixed and portable VTC suites and all system elements (e.g., video cameras, projection screens, speakers, control consoles, control software), including initial installation, connection, and configuration, as well as ongoing day-to-day setup, scheduling, and operational assistance for conducting VTCs. Establish processes and scheduling tools to ensure VTC sessions are established at least 30 minutes prior to their scheduled times. Provide day-to-day support for distributed computing equipment, including TACLAN, software, and peripheral devices as required.
REQUIRED EDUCATION AND EXPERIENCE: High school education or equivalent and 4+ years technical training and Help Desk related experience. Must have Computing Environment (CE) Training consistent with the network environment (NIPR/SIPR/JWICS):
a. Current CompTIA Security+ certification
b. 697-1 - Installing and Configuring Windows 10
c. 697-2 - Deploying and Managing using Enterprise Services Windows 10
Must also have excellent verbal and written communication skills, plus excellent IT problem solving and research skills.
DESIRED CERTIFICATIONS: At least one of the following additional certifications:
• CompTIA A+
• GIAC Security Essentials Certification (GSEC)
• Systems Security Essentials Certification (SSCP)
• Cisco CCNA