Personnel shall provide support for all JIOWC network physical infrastructure design, installation, maintenance, and documentation on-site at JIOWC Headquarters
- Install, move, remove, test, evaluate, maintain, repair, and document all cable plant facilities to operational requirements. The contractor shall maintain correct labeling of all cables. The contractor shall construct cabling for cable plant facilities as required.
- Install, move, remove, test, evaluate, maintain, repair, and document hardware to include network routers, switches, personal computers, printers, and peripherals on different network classifications (NIPRNet, SIPRNet, JWICS, and JIOWC mission networks).
- Install, move, remove, test, evaluate, maintain, repair, and document audio-visual (AV) services and video-teleconferencing (VTC) hardware to include televisions, sound systems, projectors, codecs, and screens.
- Make recommendations for placement and installation of the cable plant, type of cabling, and maintenance support requirements of cabling as required.
- Ensure changes to the cable plant are adequately tested, with the appropriate level of rigor applied to ensure maximum efficiency and reliability.
- Identify and resolve end users’ technical problems, issues, and concerns with user equipment and installed software.
- Create or update systems layout drawings supporting network architecture planning and authorization requirements.
- Use the government's problem resolution tracking system to document activities performed on the contract. The government will provide training on the system to the contractor. Within 24 hours of receipt of a trouble ticket, the contractor shall acknowledge receipt of the trouble ticket, and provide an initial technical solution to the problem in the tracking system. The contractor shall document final problem resolution actions in the tracking system within 24 hours of completion of the job.<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />
- Contractor personnel performing Information Network and Physical Infrastructure support tasks shall possess a high school degree amp; a minimum of 5 years’ experience in the field of personal computer equipment (e.g. desktops, laptops, tablets, smartphones) hardware and software support, common computer peripherals (e.g. printers, scanners) hardware and software support, collaboration technologies (e.g. VTC suites) hardware and software support, and ability to support industry standard software products. 22.214.171.124 Installation of ducts and conduits, pulling cables, terminating, testing, splicing, and repairing copper, coaxial, and fiber optic cabling.
- Experience with the installation of fiber optic modems, multiplexers, patch panels, distribution frames, cabinets, cable ladders, rack systems, and equipment components.
- Demonstrated proficiency in the operation of Digital MultiMeters, network cable testers, loop back adapters, Optical Time Domain Reflectometer (OTDR) and software diagnostic tools.
- Knowledge of industry standard safety practices as applied to infrastructure installation and management.
- A baseline certification of IAT Level 1 per DoD 8570.01-M, Information Assurance Workforce Improvement Program, Incorporating Change 4, November 10, 2015. IAT Level 1 certification establishes a baseline of validated (tested) knowledge that is relevant, recognized, and accepted across the Department of Defense.
*External Referral Eligible
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems Global Solutions business (IS GS). For more information, visit www.Leidos.com. The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an Equal Opportunity Employer.