Global Information Grid (GIG) Service Management-Operations (GSM-O), a Defense and Intelligence Group of Leidos has an opening for a Network Provisioning Engineer in Columbus, OH.<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />
Follows all Government approved and provided Circulars, Instructions, Policies, work instructions, provisioning rules, and Tactics, Techniques, and Procedures (TTPs) when provisioning a service request. Acts on behalf of the customer to enter the service request details into DISA Storefront (DSF). Reviews the request for completeness and clear requirements, to include funding authorization. Verifies correct points of contact (POC) for each location through which the circuit traverses. Engages with the customer if the service request is incomplete or requirements are unclear. Obtains cost estimates from for the customers. Tracks requirements through the entry system approval process, reaches out to stakeholders and facilitates approvals as necessary to ensure continual forward progress of the service request. Develops service orders within configuration management databases such as MetaSolv (MSS), WWOLS, or other tool(s) as furnished and identified by the Government, including access to classified/SIPRNET.
Finalize and release service orders.
Works in configuration management database to develop customer order.
Works in order management system designing customer initial.
Design and prepare customer request.
Prepare customer cost estimates.
Works direct with commercial contracting to develop customer requests.
Works with routers, TDM, ATM, CISCO/Juniper routers, IDNX/Promina, Optical equipment.
Direct customer POC for all service orders.
External Referral Eligible
• Bachelor's degree in a relevant technical discipline and 2 years of overall related experience.<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />
4 years of additional related years of experience is accepted in lieu of a degree.
• Knowledge of IP equipment.
• Knowledge of Ethernet, Wan/Lan, and trunks networks.
• Ability to interpret network topology diagrams and proposed device configuration changes.
• Basic grasp of crypto devices.
• Currently possess an active Secret security clearance.
• CompTIA Network +