Security Clearance: TS/SCI
The Desktop Support Technician supports all IT infrastructures in the Arlington, VA facility, including audio-visual equipment, desktops, laptops, scanners, and printers. We are searching for a candidate with a strong set of base skills that will help them manage multiple endpoints, resolve problems independently, and research emerging technologies. The ideal candidate must be self-motivated, hardworking and enjoy working with people. This person will have help desk and desktop support responsibilities in the support of a Windows based infrastructure, but will also play a key role in support of CENTRA’s conferencing center. Will assist other team members as needed on tasks, projects, etc
Image, deploy and operate corporate IT assets.
Provide end user support of applications, operating systems, and peripherals.
Maintains documentation and accountability of IT infrastructure inventory
Provide Audio Visual support to conference center
Documents, tracks and monitors problems to ensure a timely resolution.
Performs all other duties as assigned by Manager.
Ability to lift up to 50 lbs Bachelor’s Degree.
2-5 years working in Information Technology operations with experience in end user support operations (A+, Network + or Security + is a plus).
Ability to troubleshoot and resolve technical problems and work independently in a MS Windows environment.
Must have good English communication and analytical skills
Must be able to work independently, be results-oriented, and be well-organized.
Ability to handle and protect confidential information
CENTRA Technology, Inc. is a rapidly growing small business providing systems engineering and analysis services to Federal, state and local government and commercial customers. We have offices in Burlington, MA and Arlington, VA. EOE/Veterans/ Disabled.
CENTRA offers a full range of benefits, including competitive salary, comprehensive health plan including dental coverage, company-paid life & disability insurance policies, 401(k) plan with company match and profit-sharing, ESOP, incentive bonuses, and a generous educational reimbursement program.
Interested candidates should send a resume to firstname.lastname@example.org. Please reference job code 6-DST-14-19 in the subject line