JADOCS Field Service Analyst - Journeyman (94755BR)

  • ManTech International
  • SOUTH KOREA, Uijeongbu
  • 02/26/2018

Job Description

SOUTH KOREA, Uijeongbu Full-Time Security Clearance: Secret General Responsibilities: • Interface JADOCS to external C4I systems • Apply hardware and software updates and patches • Maintain and keep Servers in compliance to Defense Information System Agency (DISA) security standards • Respond to service outages and user trouble tickets • Provide support for various JADOCS network configurations • Setup and verify that interfaces are working and properly configured • Maintain knowledge of other C4I systems for interface control • Assist units with exercise and operational planning and support • Provide critical input into accreditation documentation • Assist units to facilitate and develop JADOCS procedures into Joint Fires & Effects integration • Assist in Joint-Targeting Tactics, Techniques, & Procedures (TTP) development • Ensure JADOCS system is high state of readiness to include cyber security assurance • Prepare and submit periodic reports, travel requests, trip reports, and After Action Reports as required. • Implement and operate JADOCS at designated site(s) - Install, configure and maintain JADOCS server(s) & workstations • Ensure JADOCS Server(s) and/or workstations are Information Assurance (IA) / Cyber Security compliant • Coordinate with users, communication systems, network, and C4I application SMEs to resolve computer software and hardware problems • Teach basic user or enhancement training on an as needed basis and conduct collective training prior to joint-level exercises • Conduct over-the-shoulder training • Be able to develop JADOCS quick start guides and handbooks to assist in JADOCS-user operations • Be able to provide briefings and give demonstrations • Provide support as needed to the deployment of JADOCS on both FAT-Client and Virtual Client architecture/network. • Provide JADOCS guidance to JADOCS users for the development of Tactics, Techniques, & Procedures (TTPs) and/or Concept of Operations (CONOPs) of JADOCS procedures in the execution of Joint Dynamic Targeting • Provide Help Desk support to customers via unit’s trouble ticket measures for onsite support; provide Help Desk services to remote customers through the use of email and telephone • Instruct basic and recurring user training to US Armed Forces personnel per unit’s training program or by request to ensure continuity of operations • Develop briefings and/or training materials to enhance JADOCS user’s understanding and increase proficiency • Provide system administration training to A6/N6/G6/S6 Information Technicians/System Administrators to ensure continuity of operations at remote or non-assigned JADOCS FSE support locations • Support JADOCS at CONUS and OCONUS locations worldwide and aboard ships during daily operations, exercises, contingencies, deployments, humanitarian assistance or disaster relief missions, and other operations as required. • Possession of a TOP SECRET security clearance is required to begin employment; US Citizenship is required. • At least three (3) years JADOCS experience, solving and analyzing system/software issues in the functional area to which assigned. • Certifications for Security + IAT Level II and windows 7 computing environment are REQUIRED. • Proficiency with Microsoft Office software, including Word, Excel and PowerPoint. • Must be Deployable See Qualifications / Requires Bachelor's degree in (field mathematics, telecommunications, electrical engineering, computer engineering, computer science) or related discipline, and two to four years¿ related experience or Certification in systems administrator, network certification, etc. six to eight years of experience. ManTech International Corporation is comprised of approximately 7,300 talented employees who use advanced technology to help government and industry meet some of their greatest challenges around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Nearly half our employees have a military background, and approximately 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, health, space, and intelligence communities; we hold nearly 1,100 active contracts with more than 50 different government agencies. JBManTech ICJBMeta