VTC Field Support Specialist (94199BR)

  • ManTech International
  • USA, MARYLAND, Hanover
  • 02/26/2018

Job Description

USA, MARYLAND, Hanover Full-Time Security Clearance: TS/SCI Position Requirements: Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios. 2.Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations. 3.Troubleshooting and solving technical issues related to end user equipment hardware and software 4.Ensuring customer satisfaction is achieved. Requirements: Minimum education and experience level: High School/GED with nine (9) years of experience. Equivalent education and experience: Associate’s degree and seven (7) years of experience. 1.Highly skilled in installing, repairing and troubleshooting VTC devices and systems 2.Demonstrated ability to read and understand technical manuals and schematics 3.Able to manage time and priorities effectively 4.Able to work efficiently with minimal supervision 5.Proficient in working with end-users remotely 6.Familiar with Active Directory security and policies 7.Excellent analytical and problem solving skills 8.Outstanding communication skills to relate with team members and support workers 05-06 years w/High School Diploma 08-10 years w/High School Diploma / Requires High School diploma or equivalent, and five to six years of related experience in computer hardware, software, networking systems, and in the set-up, configuration, use, and trouble shooting of computer systems. High School Diploma or GED Certificate Equivalent Experience/Education Associate Degree For more than 40 years, ManTech employees have been solving complex problems for the national security community. We are comprised of approximately 10,000 talented employees around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Half our employees have a military background, and more than 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, space, and intelligence communities; we hold nearly 1,000 active contracts with more than 40 different government agencies. JBManTech ICJBMeta