USA, VIRGINIA, Springfield Full-Time
Security Clearance: TS/SCI
Become an integral part of a diverse team that leads the world in the Mission, Cyber, and Intelligence Solutions group. At ManTech International Corporation, you ll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer oriented Enterprise Management Workflow Analyst to join our team in the Springfield, VA area to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech. Responsibilities include, but are not limited to: Performs engineering, implementation, configuration, operations and sustainment of standardized EM tools and services Help designs and implements ITIL and operational processes, working with customers and stakeholders to understand requirements and challenges and solving problems with ITSM tool configuration and customization. Works closely with the team to identify existing unmonitored IT services that would be advantageous to client to integrate and include under ESC monitoring and ESD support operations Supports the development of deliverables Helps deliver tool solutions and coordinates the stand-up of the ESD and ESC monitoring activities for new IT services Help implement training and participates in continuous process improvement activities through the enhanced implementations Position Requirements: Bachelor's degree (in Engineering, Computer Science or related field) or equivalent. Five or more years of related experience in Network or Help Desk Ticketing Systems Experience performing engineering, implementation, configuration, operations and sustainment of standardized EM tools and services (Remedy and BMC) Experience working with customers and stakeholders to understand requirements and challenges Experience with Workflow Previous NGA Experience preferable Security Requirements: An Active TS/SCI clearance is required.
11-13 years w/High School Diploma 05-07 years w/Bachelors Degree 02-04 years w/Masters Degree / Requires Bachelor’s degree (in Computer Science or related field) or equivalent, and five to seven years of related experience.
ManTech International Corporation is comprised of approximately 7,300 talented employees who use advanced technology to help government and industry meet some of their greatest challenges around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Nearly half our employees have a military background, and approximately 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, health, space, and intelligence communities; we hold nearly 1,100 active contracts with more than 50 different government agencies.